Ann Meyer, author for Multichannel Merchant, discusses the power of natural search over paid search listings. This article goes on to mention the importance of proper keyword usage and the need for scaleable optimization techniques.
Included in this article are quotes from Netconcepts’ VP of Client Services, Jody Hartwig. Jody shares her views on natural search and the best practices needed to succeed in today’s market.
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Steve Spangler of SteveSpanglerScience.com leapt in — boots and all! First time attendee and speaker on my panel “What Happened when eTailers dove into Blogs, Podcasting and RSS” at Shop.org in Las Vegas last week, Steve didn’t let the thought of mingling with billion dollar online retailers intimidate him. And he has a message for all those more modest online retailers — be there next year! His head still hurts, because there was so much to learn.
Steve says:
There was so much information that I filled an entire reporter’s notebook. And I also asked myself: “How is it that we are surrounded by people who are so smart?” In a culture where the Internet is changing so quickly, and everybody has got their different spin on what’s happening, I realized there were 1500 people there, 1499 of whom knew more than I did about on-line retail.
To get to have breakfast with the Internet Marketing Director of Best Buy, or the guy from CNET, or Amazon.com, these people were willing to share their best practices in an open and frank way. I learned how to increase clickthrough rates. Conversion rates. Landing pages. I was overwhelmed by what people were willing to share with us. What was so refreshing was that the major players were extremely honest with one another as well!
There is no magic bullet, nor one thing that anybody can do to make their website search better look to their customers. A website is a living breathing being. You have to feed it, nurture and care for it. Just like raising kids. We are all excited when a child is born, and then it grows and we get into the serious business of parenting.
Walking the exhibit hall for the first time in my life, I visited a booth called BillMeLater. They offer a great service, but don’t take on any company doing less than $15 million in on-line retail. We’re a little smaller than that! But it certainly was eye opening.
From the standpoint of finding out what a landing page was, and what caused people to stay on that page - that was the best takeaway from the whole conference. We were in the process of doing a product page redesign, and what I took away from that session changed what we put on that page. What would be the #1 factor on that page? Price? Shipping? Trust? Answer: Free shipping ?Ĭ or some form of shipping discount. An orange “free shipping!” logo or box drew the greater conversion rate. The key is to get people to put their credit card in and drive those sales.
Kelly Mooney’s “Gender Agenda” session provided a great insight into website viewing habits. The guys tend to stay predominantly on one site, 3 or 4 clicks just to compare prices. To women, however, it is an incredibly enjoyable experience, many taking 20 minutes to browse for products other than their initial reason for visiting. That sort of information is important to an on-line retailer. I have got a lot of work ahead of me.
As for my own panel presentation with Stephan, I looked out at that audience and saw people from those huge billion dollar retailers thinking that this blogging lark could be something we are going to have to explore.
Listen to my podcast interview with Steve after Shop.org for his full and frank views on this remarkable event. And take on board his recommendation: Be There Next Year!
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Shop.org Annual Summit — Las Vegas, NV
See the results of actual trials and implementations of alternative marketing techniques used to drive online sales. Learn how online retailers eHobbies.com, Ice.com, and Steve Spangler Science have utilized alternative marketing tactics such as blogs and RSS feeds to expand their marketing reach and build customer loyalty. Panelists will share tips on executing a successful campaign, implementation costs, and how to measure the impact of these new marketing tactics. A must-attend session for retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM. Retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM must attend this session.
Moderator:
Stephan Spencer, President, Netconcepts
Speakers:
Pinny Gniwisch, EVP Marketing, Ice.com
Seth Greenberg, CEO, eHobbies
Steve Spangler, SteveSpanglerScience.com
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Russell Brown, Auckland author for Unlimited, conveys the message of marketing change. (as foretold in The Cluetrain Manifesto) Today’s consumers do not have the same shopping trends as they did 5 years ago. If companies want to compete and capture a piece of the market share, they need to seriously focus on the consumer’s needs and wants.
Blogging is a vital part of the marketing mix needed to accomplish this.
Brown references how modern day marketers are making the Web a better place. One of these marketers is Netconcepts, Founder and President, Stephan Spencer.
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A brand microsite for Freudenberg. Freudenberg manufactures cabin air filters that help remove dust, pollutants and odors from a vehicle’s passenger compartment, enhancing driving comfort and improving air quality. With this site, built by Netconcepts, microAir are able to offer their customers easy access to product information and the ability to purchase products online with no hassle. With the touch of a button the site can add, edit and remove products, view orders and process online credit card payments.
[ database | client admin cms | SEO ]
Visit The Site: micronAir
Blogging is one of the hottest trends on the web. A new blog is created every 5.8 seconds but, curiously, catalogers and retailers are notably absent from the “blogosphere” — the online blogging world. By lagging behind on this new trend, they’re missing a key opportunity to actively participate in the global online conversation that’s now happening without them.
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As corporates catch on to blogging as a marketing tool, Netconcepts’ President Stephan Spencer has helped many companies set up a business blog. He says the best blogs are those that develop a loyal following, which is all about being real.
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Outdoor equipment and clothing company REI used SEO to boost its sales after seeing its competitors achieve consistently higher rankings in the search engines than they were.
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This week at the annual ACCM conference in Orlando, FL, attendees gained a marketers share of Web insight at the Annual Catalog Conference’s power forum and brunch. Moderated by Sherry Chiger, editorial director, Multichannel Merchant, panelists Stephan Spencer, founder and president of Netconcepts, Ken Burke, president/CEO of Market Live, and Amy Africa, president of Creative Results shared their wealth of search engine expertise.
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Annual Catalog Conference — Orlando, Florida
Multichannel Merchant editorial director, Sherry Chiger will moderate. Learn about the latest news, trends, and opportunities in multichannel marketing from a panel of leading-edge experts, and take away tips for improving sales and profits.
Sherry Chiger, Editorial Director, Multichannel Merchant Magazine
Amy Africa, President, Creative Results
Ken Burke, CEO, MarketLive Inc.
Founder & President: Stephan Spencer, Netconcepts
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